Description

       

Program Description

  • To provide an overview of Digital Banking and the role of Fin-Tech in the development of Banking Industry.
  • Explain the importance of Digital Banking In the Banking Domain
  • Know about Different Types of Digital Banking Products and Services Offerings
  • Understand how Risk Management works in E-Banking
  • Role of Branchless Banking in enabling Financial Inclusion and Economic Growth
  • Know the Operational and Technological aspect of Digital Banking
  • Explaining the process of Marketing of Digital Banking Products and Services
  • Career Opportunities in BFSI Industry

Module1

Chapter A

  • Digital Banking Products
  • Introduction
  • Need for Digital Banking Products
  • Client Education for Digital Banking Products

Debit/Credit/ ATM Cards

  • Overview and brief history of Cards in BFSI Industry
  • Different types of cards
  • Product features
  • EMV Machine Technology
  • New Technologies - Tap and Go, NFC, etc.
  • Approval Processes for Cards
  • Profitability of Cards
  • Back End operations
  • Recovery and Follow up

ATMs

  • Overview and Brief History
  • Product Features
  • Instant Money Transfer Systems
  • Various Value-Added Services (e.g., bill payments, donations, etc.)
  • Proprietary, Brown Label and White Label ATMs
  • ATM Network Planning - Onsite/Offsite
  • Security and Surveillance of ATM Sites
  • Profitability of ATMs
  • Risk Management and Frauds
  • Back-End Operations and Technology

CASH DEPOSIT MACHINES

  • Overview and Brief History
  • Product Features
  • CDM Network Planning - Onsite/Offsite
  • Profitability of CDMs
  • Risk Management and Frauds
  • Back-End Operations and Technology

CASH RE-CYCLERS

  • Overview
  • Product Features
  • Risk Management and Frauds
  • Back-End Operations and Technology

MOBILE BANKING

  • Overview and Brief History
  • Product Features and Diversity
  • IMPS
  • Profitability of Mobile Banking
  • Risk Management and Frauds
  • Back-End Operations and Technology

INTERNET BANKING

  • Overview and Brief History
  • Product Features
  • Corporate and Individual Internet Banking
  • Integration with e-Commerce Merchant sites
  • Profitability of Internet Banking
  • Risk Management and Frauds
  • Back-End Operations and Technology

POS TERMINALS

  • Overview and Brief History
  • Product Features
  • Approval processes for POS Terminals
  • Profitability of POS business
  • Risk Management and Frauds
  • Back-End Operations and Technology

Module 2

Chapter B
BRANCHLESS BANKING

  • Objectives
  • Introduction
  • Financial Inclusion - Logic and logistics
  • Vehicles for Financial Inclusion
  • Business Correspondents/Business facilitators
  • Digital Banking Products for Financial Inclusion

Module 3

Chapter C
Marketing of Digital Banking Products

  • Objectives
  • Introduction
  • Product Planning
  • Structure for Marketing Digital Banking Products
  • Sales delivery to customers
  • Concept of e-Galleries
  • After-sales service to customers
  • Marketing for Financial Inclusion
  • Dangers of Mis-selling
  • Use of analytics in marketing Digital Banking Products

Module 4

Chapter D
Payment Systems

  • Overview of global payment systems
  • Overview of domestic payment systems
  • RuPay and RuPay Secure
  • Immediate Payment Service (IMPS) National Unified USSD Platform
  • (NUUP)
  • National Automated Clearing House (NACH)
  • Aadhaar Enabled Payment System (AEPS)
  • e-KYC
  • Cheque Truncation System (CTS)
  • National Financial Switch (NFS)
  • RTGS
  • NEFT
  • Forex Settlements
  • Securities Settlement
  • Innovative Banking & Payment Systems

Learning Format: Online

Duration: 12 weeks

Certified by: IIT-MADRAS

For more detail, please click on the link: Digital Skills Academy, IIT Madras

Certification Program in Digital Banking

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Description

       

Program Description

  • To provide an overview of Digital Banking and the role of Fin-Tech in the development of Banking Industry.
  • Explain the importance of Digital Banking In the Banking Domain
  • Know about Different Types of Digital Banking Products and Services Offerings
  • Understand how Risk Management works in E-Banking
  • Role of Branchless Banking in enabling Financial Inclusion and Economic Growth
  • Know the Operational and Technological aspect of Digital Banking
  • Explaining the process of Marketing of Digital Banking Products and Services
  • Career Opportunities in BFSI Industry

Module1

Chapter A

  • Digital Banking Products
  • Introduction
  • Need for Digital Banking Products
  • Client Education for Digital Banking Products

Debit/Credit/ ATM Cards

  • Overview and brief history of Cards in BFSI Industry
  • Different types of cards
  • Product features
  • EMV Machine Technology
  • New Technologies - Tap and Go, NFC, etc.
  • Approval Processes for Cards
  • Profitability of Cards
  • Back End operations
  • Recovery and Follow up

ATMs

  • Overview and Brief History
  • Product Features
  • Instant Money Transfer Systems
  • Various Value-Added Services (e.g., bill payments, donations, etc.)
  • Proprietary, Brown Label and White Label ATMs
  • ATM Network Planning - Onsite/Offsite
  • Security and Surveillance of ATM Sites
  • Profitability of ATMs
  • Risk Management and Frauds
  • Back-End Operations and Technology

CASH DEPOSIT MACHINES

  • Overview and Brief History
  • Product Features
  • CDM Network Planning - Onsite/Offsite
  • Profitability of CDMs
  • Risk Management and Frauds
  • Back-End Operations and Technology

CASH RE-CYCLERS

  • Overview
  • Product Features
  • Risk Management and Frauds
  • Back-End Operations and Technology

MOBILE BANKING

  • Overview and Brief History
  • Product Features and Diversity
  • IMPS
  • Profitability of Mobile Banking
  • Risk Management and Frauds
  • Back-End Operations and Technology

INTERNET BANKING

  • Overview and Brief History
  • Product Features
  • Corporate and Individual Internet Banking
  • Integration with e-Commerce Merchant sites
  • Profitability of Internet Banking
  • Risk Management and Frauds
  • Back-End Operations and Technology

POS TERMINALS

  • Overview and Brief History
  • Product Features
  • Approval processes for POS Terminals
  • Profitability of POS business
  • Risk Management and Frauds
  • Back-End Operations and Technology

Module 2

Chapter B
BRANCHLESS BANKING

  • Objectives
  • Introduction
  • Financial Inclusion - Logic and logistics
  • Vehicles for Financial Inclusion
  • Business Correspondents/Business facilitators
  • Digital Banking Products for Financial Inclusion

Module 3

Chapter C
Marketing of Digital Banking Products

  • Objectives
  • Introduction
  • Product Planning
  • Structure for Marketing Digital Banking Products
  • Sales delivery to customers
  • Concept of e-Galleries
  • After-sales service to customers
  • Marketing for Financial Inclusion
  • Dangers of Mis-selling
  • Use of analytics in marketing Digital Banking Products

Module 4

Chapter D
Payment Systems

  • Overview of global payment systems
  • Overview of domestic payment systems
  • RuPay and RuPay Secure
  • Immediate Payment Service (IMPS) National Unified USSD Platform
  • (NUUP)
  • National Automated Clearing House (NACH)
  • Aadhaar Enabled Payment System (AEPS)
  • e-KYC
  • Cheque Truncation System (CTS)
  • National Financial Switch (NFS)
  • RTGS
  • NEFT
  • Forex Settlements
  • Securities Settlement
  • Innovative Banking & Payment Systems

Learning Format: Online

Duration: 12 weeks

Certified by: IIT-MADRAS

For more detail, please click on the link: Digital Skills Academy, IIT Madras

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